Legal
Privacy Policy
This Privacy Policy explains how Fix Syncron collects, uses and protects your information when you use our website and app.
In short
We collect only the information needed to run the platform, we share it only when necessary to connect customers and providers, and we never sell your data.
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1. Information we collect
- Account information: name, email address, phone number and location.
- Profile information: photos, skills, service areas, fixed prices and descriptions for service providers.
- Job details: descriptions, photos, addresses, dates and timing preferences you post.
- Payment information: PayPal transaction IDs, subscription status and plan tier. We do not store full card details.
- Usage data: pages visited, interactions and device information to help us improve the service.
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2. How we use your information
- To match customers with relevant service providers based on skills, location and the job requested.
- To process payments, subscriptions and job-posting fees through PayPal.
- To communicate with you about jobs, payments, account activity and service updates.
- To keep the platform secure, prevent abuse and improve the user experience.
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3. Sharing your information
- Between customers and service providers so they can arrange a visit, agree a price and complete the work.
- With payment processors (PayPal) to handle transactions and subscriptions.
- With service providers or authorities if required by law or to protect our rights and users.
- We do not sell your personal data to advertisers or third-party marketers.
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4. Data retention
- We keep your account and job data for as long as your account is active or as needed to provide the service.
- You may request deletion of your account and associated data by contacting us at support@fixsyncron.com.
- Some data may be kept longer where required by law or for legitimate security reasons.
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5. Your rights
- You may access, update or delete your account information at any time through your profile settings.
- You may object to certain processing, request portability or restrict how we use your data.
- To exercise your rights, contact us at support@fixsyncron.com.
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6. Security
- We use industry-standard measures to protect your data, including encrypted connections and access controls.
- No online service is 100% secure. Please use strong passwords and keep your login details safe.
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7. Children's privacy
- Fix Syncron is not intended for children under 13.
- We do not knowingly collect personal data from children under 13.
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8. Changes to this policy
- We may update this Privacy Policy from time to time.
- Changes will be posted on this page with an updated effective date.
Contact us
If you have any questions about this Privacy Policy or how we handle your data, please contact us at support@fixsyncron.com.
Last updated: 13 Sept 2026