Please read this

Company procedures

These are the rules that keep Fix Syncron fair and clear for both customers and handymen. Whether you are posting a job or offering a service, please read them before you use the platform.

In short

Customers get their first job post free; later posts are €3. Handymen work on a free trial until their first completed job, then pay €5/month through PayPal.

This page is maintained by Fix Syncron to explain how the platform operates. It is a summary of current procedures, not legal advice or a contract.

For customers

Posting a job

Your first job post is free and includes up to 5 photos.
Every later job post costs €3 and also includes up to 5 photos.
If you need more than 5 photos, each additional block of 5 photos costs another €3.
The job is only published after the payment is confirmed and the photos are uploaded.

Quotes and visits

Handymen provide a formal price only after they have visited the site in person.
All prices, timing and materials are agreed directly between you and the handyman.
Fix Syncron does not set prices, negotiate on your behalf, or guarantee a quote.

Job-post fee is non-refundable

The €3 fee to post a job is paid to the platform PayPal account.
Once the payment is made and the photos are uploaded, the fee cannot be retrieved.
This applies whether or not a handyman is found for the job.

Direct contact

Customers and handymen communicate directly by phone or WhatsApp.
Fix Syncron is not part of the conversation and does not read messages between users.
Keep your own written record of what was agreed.

For handymen

Joining as a handyman

Create a profile, choose the skills you offer, and upload ID verification documents.
Your profile can include up to 20 photos plus photos of your tools and previous work.
You start on a free trial. You can claim jobs and complete your first job without any subscription charge.

Subscription starts after your first completed job

Only after you mark your first job as complete does the €5/month membership begin.
Payment is handled through PayPal as a recurring subscription.
If payment fails or is not set up, your access to customer contact details is blocked.

Claiming jobs

You can claim one open job at a time. Complete or revert it before claiming another.
When you claim a job, the customer can see your phone and WhatsApp details.
Visit the site, agree a formal price, then do the work to your usual professional standard.

Reverting a job to the market

If you cannot do a job after claiming it, you must revert it back to the open market.
This lets another handyman take over and keeps the customer from being left waiting.
Reverting jobs too often may affect your standing on the platform.

What happens if you do not pay

If your subscription lapses or is never started, you cannot see new customer emails or phone numbers.
You will not be able to contact customers through the platform until payment is restored.
We allow a short grace period to give you time to fix a failed payment.

Fair use by everyone

Be honest about the job description, the photos, your skills and your availability.
Do not use the platform for illegal work, harassment, spam, or false claims.
We may suspend accounts that repeatedly break these procedures.

Acceptance

By posting a job, registering as a handyman or otherwise using Fix Syncron, you confirm that you have read these procedures and understand how fees, payments, contact and fair-use are handled on the platform.

Post a job Become a handyman